All in-stock items are mailed within five business days of placing your order. Please allow up to two weeks for custom-made products and back-ordered items to be shipped.
CONTINENTAL US ORDERS ||
All domestic orders are shipped via USPS Priority Mail, which guarantees delivery within the US in 1-3 business days. Shipping is calculated when you check out. Your tracking information will be sent to you with your shipment notification at the email address provided during checkout.
INTERNATIONAL ORDERS ||
If you live outside the continental US, please contact me first to get a customized shipping quote for you.
I want you to love your new art! If you’re unhappy with your product, please contact me to initiate a return or exchange.
Returns and exchanges are honored within 30 days of shipment. International returns are handled on an individual basis. Items must be returned in the same condition as they were received. Buyer is responsible for return shipping, except in the case of damage or wrong item shipped. If an item was damaged in shipment, please be in touch as soon as possible to discuss solutions.
No returns on commissions, custom listings, discounted products (including those marked with minor flaws and sale items), or digital downloads.
Note: My best effort is used to depict products accurately in all images on www.sierrarmcclain.com. Actual colors and textures may vary slightly due to differences in lighting and your computer monitor and/or screen color settings.
I reserve the right to change my shipping rates and/or my return policy at any time. Changes will be published here.
If you have any questions about shipping or returns, you can reach me at email@example.com.